01Shipment status
Where the load is, when it arrives and why it is delayed, answered from your TMS and carrier data.
Shipment status answered, delivery appointments rescheduled, drivers supported and exceptions escalated, over voice and messaging. Every call answered, including at five in the morning and while the load is on the road. All inside the limits you set, hosted in the EU.
A driver at a closed dock. A customer whose pallet has not arrived. A planner with three trucks running late. All of them call the same desk, and the planner who should be solving the problem spends the morning reading out tracking codes instead. The fix is not more planners. It is taking the status calls off the desk so the exceptions get the attention.








01Where the load is, when it arrives and why it is delayed, answered from your TMS and carrier data.
02Booked, moved and confirmed with the receiver, with reminders over WhatsApp or SMS.
03Dock instructions, documents, delays and questions on the road, answered in the driver's own language.
04Damage, refusal and failed delivery captured with photos and escalated to the planner with the full picture.
05Claims, disputes and anything that calls for judgement goes to a colleague with the full conversation attached. No silent guesses.






Demo.
Listen in on a Tuesday at five in the morning.
Your data never leaves Europe. EU-native infrastructure end to end, no US cloud and no Cloud Act exposure. ISO 27001, with an immutable audit trail for every action.
No need to rebuild your stack. The agent reads and writes in your TMS, WMS, carrier tracking, planning system and customer portal, in the source instead of a copy.
See by the hour what is coming in, what got resolved and where it breaks. Every action traces back to the source that informed it.
EU data residency
ISO 27001
Enterprise-grade continuity