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Buildingconversationsthatfeelhuman.

Customers expect human service, but scaling comes at the cost of quality. Versaia solves that with AI agents that truly understand, respond and resolve.

The Challenge

Enterprise organizations face a paradox

Customers expect personal, human service at every moment. But as you grow, it becomes increasingly difficult to maintain that quality. More conversations means more people, more training, more costs and yet customer satisfaction drops.

Traditional chatbots don't solve this. They follow scripts, miss context and frustrate customers. A better way was needed. That's why we built Versaia.

Our Purpose

We believe AI will fundamentally change how organizations communicate. Versaia is dedicated to building conversational AI platforms that help organizations create better, more human connections with their customers and teams.

Team
Ronald van der Looij

Ronald van der Looij

Co-Founder & CEO

Vahid Vafaei

Vahid Vafaei

Co-Founder & CTO

Robert Thijssen

Robert Thijssen

Chief Innovation Officer & CAICO®

Stan Basten

Stan Basten

COO/CFO

Sjors de Visser

Sjors de Visser

Chief Commercial Officer

Marianna Shinwari

Marianna Shinwari

People & Wellbeing

Yves Le Blanc

Yves Le Blanc

AI Architect

Elena Arakawa

Elena Arakawa

Creative Marketing Specialist

What We Value

What We Value

Every day, we make critical decisions that inform our ability to achieve our mission. Shaping the future of AI and, in turn, the future of our world is a responsibility and a privilege. Our values guide how we work together, the decisions we make, and ultimately how we show up for each other and work toward our mission.

001

Trust

We earn trust through consistent delivery, transparent communication, and reliable AI that works as promised. We make AI trustworthy by building systems that are safe, explainable, and genuinely useful.

002

Customer First

We're obsessive about customer success. Every product decision starts with the question: "Does this truly help our customers?" We're only satisfied when they are. Their growth is our goal, their challenges are our priority.

003

Momentum

Speed without direction is chaos. We move fast but thoughtfully, with sharp priorities, clear decisions, and the courage to change course when data demands it. We never sacrifice momentum for perfection, nor quality for speed.

004

Relentless Quality

From architecture choices to conversation flows, every detail impacts the experience. We have an eye for what works and the discipline to finish it. Great solutions aren't accidents, they're the result of care and taste.

005

Human-Centric AI

We build conversations, not chatbots. Our AI must understand what people truly mean, with all the nuance, context, and humanity that entails. Technology that feels like magic because it simply works.

006

Win Together

The best ideas emerge in diverse teams where people can be themselves. We invest in each other, celebrate each other's wins, and lift each other up in setbacks. Individual talents, collective results.

Our HQ

Where Europe's most ambitious AI conversations are built.

Address

Buitenveldertselaan 150, 1081AB Amsterdam

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Our Space

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Let's get to know each other

Discover how Versaia can help your organization have better customer conversations.