Versaia
Platform

Versaia Control

Versaia Control is where control, compliance, and continuity come together. Our AI agent orchestration platform for voice and messaging.

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Intelligent Orchestration

The fastest way to build, deploy, and scale enterprise AI agents.

Total Calls
787
Selected time period
Active Agents
24
In your organization
Total Volume
181K
Voice & Messaging

Every channel, one platform

Connect phone numbers, WhatsApp, your website and more. Configure every channel from one place and go live whenever you want.

Versaia Control
Channel management
Live
5
Channels
4
Active
99.9%
Uptime
Voice
+31 20 ••• ••34
WhatsApp
+31 6 ••• ••88
Webchat
widget.js
Email
support@••••.nl
Voice
+31 20 •••
WhatsApp
+31 6 •••
Webchat
widget.js
Email
support@
SMS
set up
Agent Architecture

Built around your business

Every part of the agent is configurable — from persona and voice to knowledge sources and escalation rules.

Persona & Voice
Name, tone, language, personality
Knowledge & Memory
Documents, FAQs, conversation history
Tools & Actions
API calls, CRM lookup, ticket creation
Connectors
Telephony, WhatsApp, webchat, email
Guardrails & Escalation
Boundaries, compliance, warm handoff
Discover Agents
Deploy & Scale

From test to production

Version control, environments and rollbacks — the software workflow you know, now for AI agents.

DEV
DEVv1.4.2
Iterate, test, improve
Active
STA
STAGINGv1.3.0
Simulations & evaluations
Validating
PRO
PRODUCTIONv1.2.8
Active conversations
Live
Build
Test
Deploy
Monitor
See Deploy & Scale
Insights & Observability

Every conversation, understood

Real-time analytics, sentiment analysis and performance dashboards. Understand what works and why.

0
CSAT
0
Conversations
0%
Resolved
Service Desk Versaia
Active
v1.0.0
Live
Search by phone number, topic, or transcript...
10
Date & TimeContactDurationVersionSentiment
Mar 15, 2026
12:47:15
1 day ago
User+31 6 •••• 7955
AgentService Desk
1m 28s
v1.0.0
No evaluation
Mar 14, 2026
23:06:34
2 days ago
User+31 6 •••• 1734
AgentService Desk
1m 03s
v1.0.0
No evaluation
Mar 14, 2026
23:03:32
2 days ago
User+31 6 •••• 8820
AgentService Desk
1m 14s
v1.0.0
No evaluation
Mar 14, 2026
22:45:35
2 days ago
User+31 6 •••• 4467
AgentService Desk
45s
v1.0.0
No evaluation
Mar 14, 2026
22:29:28
2 days ago
User+31 6 •••• 1188
AgentService Desk
1m 14s
v1.0.0
No evaluation
Mar 14, 2026
22:22:39
2 days ago
User+31 6 •••• 3351
AgentService Desk
1m 08s
v1.0.0
No evaluation
Mar 14, 2026
22:10:05
2 days ago
User+31 6 •••• 9102
AgentService Desk
1m 00s
v1.0.0
No evaluation
Mar 14, 2026
22:06:26
2 days ago
User+31 6 •••• 3397
AgentService Desk
1m 28s
v1.0.0
No evaluation
View Insights
Trust & Security

Enterprise-grade security

Built for organizations that demand compliance. EU-hosted, fully GDPR-compliant, with audit logs and data sovereignty.

99.9%
Uptime SLA
0
Data outside EU
24/7
Monitoring
More on Trust
ISO 27001
Information security
GDPR
Data protection
EU AI Act
AI regulation
NEN 7510
Healthcare data
EU-hosted
Data within EU
Audit logs
Full traceability
Integrations

Your tech stack, connected

Seamless connections to your existing systems.

Salesforce
CRM
Zendesk
Support
SAP
ERP
REST API
Custom
Webhooks
Events
HubSpot
CRM
Database
Data
Calendar
Scheduling
View Integrations
Handoff & Routing

Intelligent handoff

Automatic escalation to the right human, at the right time.

Incoming conversation
Phone, WhatsApp, chat or email
Versaia Agent
Analyzing intent, sentiment & context
LIVE
IntentSentimentLanguageContextCRM lookup
0%
AI Resolved
No human intervention
0%
Warm Handoff
Seamless to human
See Handoff
Ready to get started?

Discover what Versaia Control can do for your organization

Schedule a short call and discover how our human-like AI agents can transform your customer experience.

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