Intelligent Orchestration
The fastest way to build, deploy, and scale enterprise AI agents.
Total Calls
787
Selected time period
Active Agents
24
In your organization
Total Volume
181KVoice & Messaging
Every channel, one platform
Connect phone numbers, WhatsApp, your website and more. Configure every channel from one place and go live whenever you want.
Versaia Control
Channel management
Live
5
Channels
4
Active
99.9%
Uptime
Voice
+31 20 ••• ••34WhatsApp
+31 6 ••• ••88Webchat
widget.jsEmail
support@••••.nlVoice
+31 20 •••
WhatsApp
+31 6 •••
Webchat
widget.js
Email
support@
SMS
set up
Agent ArchitectureDiscover Agents→
Built around your business
Every part of the agent is configurable — from persona and voice to knowledge sources and escalation rules.
Persona & Voice
Name, tone, language, personality
Knowledge & Memory
Documents, FAQs, conversation history
Tools & Actions
API calls, CRM lookup, ticket creation
Connectors
Telephony, WhatsApp, webchat, email
Guardrails & Escalation
Boundaries, compliance, warm handoff
Deploy & ScaleSee Deploy & Scale→
From test to production
Version control, environments and rollbacks — the software workflow you know, now for AI agents.
DEV
DEVv1.4.2
Iterate, test, improve
Active
STA
STAGINGv1.3.0
Simulations & evaluations
Validating
PRO
PRODUCTIONv1.2.8
Active conversations
Live
Build
Test
Deploy
Monitor
Insights & Observability
Every conversation, understood
Real-time analytics, sentiment analysis and performance dashboards. Understand what works and why.
0
CSAT
0
Conversations
0%
Resolved
Service Desk Versaia Active
v1.0.0
Live
Overview
Conversations
Sessions
Configuration
Prompt
Models
Parameters
Search by phone number, topic, or transcript...
10Date & TimeContactDurationVersionSentiment
Mar 15, 2026
12:47:15
1 day ago
User+31 6 •••• 7955
AgentService Desk
1m 28s
v1.0.0
No evaluation
Mar 14, 2026
23:06:34
2 days ago
User+31 6 •••• 1734
AgentService Desk
1m 03s
v1.0.0
No evaluation
Mar 14, 2026
23:03:32
2 days ago
User+31 6 •••• 8820
AgentService Desk
1m 14s
v1.0.0
No evaluation
Mar 14, 2026
22:45:35
2 days ago
User+31 6 •••• 4467
AgentService Desk
45s
v1.0.0
No evaluation
Mar 14, 2026
22:29:28
2 days ago
User+31 6 •••• 1188
AgentService Desk
1m 14s
v1.0.0
No evaluation
Mar 14, 2026
22:22:39
2 days ago
User+31 6 •••• 3351
AgentService Desk
1m 08s
v1.0.0
No evaluation
Mar 14, 2026
22:10:05
2 days ago
User+31 6 •••• 9102
AgentService Desk
1m 00s
v1.0.0
No evaluation
Mar 14, 2026
22:06:26
2 days ago
User+31 6 •••• 3397
AgentService Desk
1m 28s
v1.0.0
No evaluation
Trust & SecurityMore on Trust→
Enterprise-grade security
Built for organizations that demand compliance. EU-hosted, fully GDPR-compliant, with audit logs and data sovereignty.
99.9%
Uptime SLA
0
Data outside EU
24/7
Monitoring
ISO 27001
Information security
GDPR
Data protection
EU AI Act
AI regulation
NEN 7510
Healthcare data
EU-hosted
Data within EU
Audit logs
Full traceability
IntegrationsView Integrations→
Your tech stack, connected
Seamless connections to your existing systems.
Salesforce
CRM
Zendesk
Support
SAP
ERP
REST API
Custom
Webhooks
Events
HubSpot
CRM
Database
Data
Calendar
Scheduling
Handoff & RoutingSee Handoff→
Intelligent handoff
Automatic escalation to the right human, at the right time.
Incoming conversation
Phone, WhatsApp, chat or email
Versaia Agent
Analyzing intent, sentiment & context
LIVE
IntentSentimentLanguageContextCRM lookup
0%
AI Resolved
No human intervention
0%
Warm Handoff
Seamless to human